Frequently Asked Questions

You can book online through our website. Follow the “Book Now” link and complete the electronic form. This will submit to our events team who will contact to confirm your place on your chosen event.

Email our Events team for assistance: events@gullivers.com.au

Credit cards (Visa, MasterCard, American Express) – Processed securely via Stripe online platform. Refer weblink on your invoice to action payment electronically. Note 1.8% merchant fee applies.

BPAY – Instructions for payment via BPAY are detailed on the invoice provided to you for your package.

Every event is different, however additions to the existing package can be requested ie extra hotel nights, room or ticket upgrades.

Just reach out to us with your request and we can advise you on the options available to you.

Gullivers can provide information on NIB Travel Insurance. The Australian Government highly recommend travel insurance coverage for all travel both domestically and internationally. This should be a priority as soon as you have booked your travel and paid money towards your plans. For more information: Travel Insurance – Gullivers Sport Travel.

The event you have chosen may take you within Australia or across the globe. For the most up to date and accurate information on your travel needs, please visit the Australian Government website, Smartraveller for destination advice and to ensure you have all the correct travel documentation well prepared before your journey begins: Homepage | Smartraveller

Gullivers are connected to many major events and experiences around the world and each of these are operated by different providers. We will let you know which method of distribution we intend to use prior to departure but reserve the right to amend this at any time. Once distributed, tickets are your responsibility and cannot be replaced. In most cases, you may receive basic documentation around your event at least two weeks prior to your event, with event admission tickets usually distributed by the event operator up to one week prior to the event date.

Gullivers are connected to many major events and experiences around the world and each of these are operated by different providers. We will let you know which method of distribution we intend to use prior to departure but reserve the right to amend this at any time. Once distributed, tickets are your responsibility and cannot be replaced. In most cases, you may receive basic documentation around your event at least two weeks prior to your event, with event admission tickets usually distributed by the event operator up to one week prior to the event date.

If you have special dietary or medical needs, or require wheelchair or accessible seating at an event, please let us know. We will be happy to provide information and assist with arrangements to ensure your trip is well-planned and meets your needs. 

When choosing a tour, it's essential to assess your fitness level honestly and select a tour that matches your capabilities to ensure a safe and enjoyable experience.  It is your responsibility to ensure that you have a suitable level of health and fitness to undertake the trip of your choice. If you require more information about a tour or wish to discuss your circumstances, please don’t hesitate to contact us prior to booking and we will be happy to assist.